Magento AI chatbot
Magento AI Chatbot and Sales Assistant
Replymerce includes Magento catalog sync so your AI sales assistant can recommend items from your Magento 2 store across Instagram, WhatsApp, Messenger, and website chat.
Generic chatbots do not know Magento SKUs
Ecommerce AI only helps if it knows your catalog. Replymerce’s Magento sync imports product data into your workspace so messaging AI can answer from your store—not a generic model.
Verified Magento-related capabilities
Magento credential setup in integrations/setup guides
Catalog sync job for Magento products into Replymerce
Use synced products for AI recommendations and product links
Combine with knowledge FAQs for policies Magento does not store as chat content
Typical Magento workflow
- Add Magento API credentials in Setup
- Start Magento catalog sync
- Confirm products appear under Products
- Connect channels and test a product question in chat
Prerequisites
Magento 2 store with API access credentials
Replymerce workspace on a plan that allows product sync
At least one messaging channel connected
Re-sync after major catalog changes
Limitations
Sync freshness depends on when you run sync—not a guaranteed real-time stock feed
Order placement, Magento checkout, and payment capture inside chat are not verified native features
Custom Magento attributes may need mapping/validation during setup
Related connections
Magento sync
Shopify sync alternative
CSV import fallback
All Replymerce chat channels
FAQ
Magento AI Chatbot and Sales Assistant
Catalog and AI usage are subject to plan limits. See /pricing.
See pricing