AI chatbot for website

AI Chatbot for Your Ecommerce Website

Embed the Replymerce website chat widget so visitors get product and policy answers from the same knowledge base as your social channels.

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Website visitors still need answers before they buy

Product pages and FAQs do not cover every question. A website AI chatbot can clarify options, recommend catalog items, and capture leads—then continue in your team inbox when a human is required.

Website chat capabilities

Embeddable widget.js with channel ID

Localized widget strings (including English, Armenian, Russian defaults)

Catalog/FAQ-grounded AI replies

Visitor can ask for a human; agents respond from the inbox

Thinking/loading state while preparing answers

Install outline

Create a website_chat channel in Replymerce
Copy the embed snippet with your channel ID
Paste before on your storefront
Connect catalog/knowledge and test on desktop and mobile

Setup steps

Open Channels and create Website Live Chat

Add the widget script from Replymerce

Sync products and knowledge

Verify messages appear in the inbox

Limitations

Widget must be installed on pages you control

Does not replace your checkout—links to product pages when URLs exist

Answer quality depends on connected knowledge

Integrations

Website chat widget

Shared catalog and knowledge

Unified inbox

FAQ

AI Chatbot for Your Ecommerce Website

Starter plan can include one channel subject to plan limits. See /pricing.

See pricing